Uptime is the dispatch console for fleet roadside rescue. Open a ticket the second a driver pulls over, auction it to the closest qualified technician, and invoice the moment the job clears, without picking up the phone.
Every breakdown moves through the same four stages, automated end-to-end. What used to take six phone calls and a paper invoice now happens on one timeline, visible to every party in real time.
Driver taps the panic button or AI flags an engine fault. A timer starts the instant the truck stops moving, visible to dispatchers, drivers, and ops.
Auto-broadcast to qualified techs inside the ETA radius. Each bid carries ETA, plate compatibility, and rating. Auto-award by your own rules.
Live GPS, two-way chat, photos, and signed checklist. Everyone, driver, dispatcher, fleet manager, watches the same screen.
Job clears with photos. Invoice fires automatically against the fleet account. Net-30 with auto-reconciliation. No phone calls.
A stopped truck burns roughly $1,400 an hour in detention, missed windows, and dead inventory. Every shaved minute compounds.
Broadcast incoming tickets to the techs you've vetted. Bids include ETA, plate compatibility, and rating. Auto-award by rules, or stay in the loop with a tap.
Dispatchers, drivers, fleet managers, and techs all watch the same timeline. No status calls. No 'where's my truck?' Two-way chat is the audit trail.
When the tech clears a job, an itemized invoice fires against the fleet account in Net-30. Auto-reconciliation closes out 87% of jobs without an email.
We stopped triaging breakdowns and started working a queue. Time-on-board dropped 64% in the first quarter, and our dispatchers got their evenings back.